Troubleshooting
When something isn't working, Stirae surfaces recovery actions in the menu bar or as a brief HUD notice. Here are the most common situations.
Microphone access needed
Stirae can't record without microphone permission.
Fix: Follow the recovery action in Stirae, or open macOS System Settings > Privacy & Security > Microphone and allow Stirae.
Text insertion access needed
Stirae needs this permission before it can start recording. If access is missing, it opens a repair window.
Fix: Follow Stirae's repair steps, or open macOS System Settings > Privacy & Security > Accessibility and allow Stirae.
Keyboard shortcut problems
Shortcut can't register, conflicts with another app, or needs repair.
Fix: Open Settings > Recording, click Change Shortcut, and assign a new one. Or use Reset to Default for Function/Globe.
Text did not appear after dictation
Copied to Clipboard means Stirae could not send the paste command. Sent to means the command was sent, but the receiving app may not have accepted it. In both cases, the result remains on your clipboard.
Fix: Check the intended text field first. If the text is missing, paste manually with ⌘V. If it keeps happening, check that Text Insertion Access is enabled.
Cloud refinement unavailable
Cloud refinement or translation can't run for this dictation.
Fix: Check the reason in the HUD or Settings > Account > Cloud Access. Common causes: offline, sign-in needed, usage limit reached, service issue, no active plan.
Monthly limit reached
Your cloud token allowance for this period is used up.
Fix: Check Settings > Cloud Usage for your reset date. Consider upgrading to Max for 2× capacity.
Settings save failed
"Couldn't save" means the change didn't commit. Previous settings remain active.
Fix: Try the save again. This applies to Writing Styles, Vocabulary, Voice Shortcuts, Profiles, and Recording settings.